Tuesday, 18 May 2010

Integrating Invoicing Into the WMS

You may have noticed that as part of our continuous effort to improve our process and service to our customers, we have recently changed the entire invoicing system. We can already see all the benefits and time-savings only three months after using the system.

We believe it is only right that our customers should also benefit from the new invoicing system. Therefore we decided to integrate the invoicing with the WMS!

Every account has now a "AccountFinance" role. Every user who is assigned to that particular role will have access to view all invoices in that account. The invoices appear as an additional box on the dashboard.

If you click on "View Invoices", you will be able to see recent paid invoices and invoices that may be still due.

Thursday, 13 May 2010

Everything that you wanted to know about WMS and more

While doing some maintenance work on the WMS database recently, I could not resist to check out few interesting details about the usage of the application. Since I'm the sort of person who sits around the table and loves to dish out random fun facts, I decided to share few of them with you.

Joking aside, the data we retrieve from the WMS is important - we use it to spot usage patterns and find out how the system is used. Ultimately, the goal is to improve the end user experience.

So here it goes:
Wednesday is the busiest day, closely followed by Monday.
Busiest time is between 11-12am GMT. However, almost 25% of the system activity happens outside the UK office hours.

There were 15 free upgrades in the last 4 months, yes that is almost one every week !

Hope you enjoyed them, we might be back with some more.

Monday, 3 May 2010

Do you know when your domain expires?

Forgetting to renew a domain name is one of the most common reason web sites have outages. Perhaps you have experienced this first hand, or have heard about other sites having this problem (for example in March foursquare.com).

However avoiding those problems is so simple; if you have the right information to hand!

Although the WMS does not manage and is in no way responsible for your domain name registration; we do exist to make your web management as easy as possible. So have now introduced an exciting new feature, for Professional level accounts, that will monitor your main domain in order to help you ensure that no problems occur.

See "View Domain Info" in your "Site Properties" for more details.

In addition, if your domain is nearing expiry you will see a friendly reminder in the WMS :)


We hope you find this little addition to the WMS useful.